IT services & IT consulting in Sidney

Openly, and without pretending the water is not there. Day-to-day support is remote: accounts, Microsoft 365, email, security, backups, device management and the help desk. A technician connects within minutes, which beats any drive. When work needs hands on equipment — a server, a network install, cabling, an office move — the trip is planned in advance and the whole list gets done in one visit. Small cabling jobs are coordinated with a local trade on the peninsula. What you will not get from us is a same-day call-out across the strait, and we would rather say so up front.

Yes, on the same basis. The airport lands, Swartz Bay, Tsehum Harbour and the Keating and Saanichton areas are all within the same planned visit as Sidney, and remote support does not care which side of a municipal line your office sits on. If your business has a shop in one place and an office in another, both get the same standards and the same documentation, and an arranged visit covers both stops rather than two separate crossings.

The December 2018 windstorm is the useful case to plan against: most of Vancouver Island lost power and some areas waited over a week. Battery backup keeps a server and firewall running long enough for a clean shutdown instead of a corrupted one. If your files, email and phones live in cloud services rather than a box in the back room, anyone with power and an internet connection keeps working. Backups held off the Island mean a flooded or dead server is an inconvenience rather than the end of your records.

Yes, in ways that are easy to get wrong. Set the body text larger than the current fashion, keep strong contrast, and put the phone number where a thumb finds it without scrolling. Skip pop-ups and anything that moves. Keep forms short and always offer a phone alternative, because a good share of this audience would rather call than type. Make addresses, hours and parking notes plain text on the page. None of this costs anything extra at build time, and it makes the site work better for everyone else too.

Usually, if you pick one job rather than trying to modernise everything. For a yard or a marine trade, the best first candidate is normally quoting: turning the notes and photographs from a job into a written estimate, then into an invoice. Run it for a season and measure the hours it actually saves before adding anything else. Keep customer details in business-grade accounts rather than personal ones, and have a person check every quote before it goes out. Our guide to managed IT costs covers how this kind of work is usually priced.