Skip to main content

Services

IT services for small and medium businesses

Seven services, one accountable team. Start with the problem in front of you — slow Wi-Fi, an ageing server, a website that doesn't bring in work, a team curious about AI — and we'll connect it to the bigger picture.

Managed IT Services & IT Support

Help desk, device and Microsoft 365 management, security and backups — your outsourced IT department under one agreement.

Managed IT Services

Typically includes

  • Remote help desk for everyday issues — email, printing, passwords and apps
  • On-site visits for hardware, networks and office moves
  • Laptop and desktop management, updates and patching
  • Microsoft 365 and Google Workspace administration
  • Multi-factor authentication and secure sign-in policies
  • Endpoint protection, monitored and kept current

Cybersecurity Services

Security assessments, MFA, endpoint protection, email security, backups and staff training — the controls that stop common attacks.

Cybersecurity

Typically includes

  • Multi-factor authentication on every account that supports it
  • Endpoint protection and timely patching
  • Backups with offline or immutable copies
  • Scheduled restore tests
  • Phishing awareness training
  • Simulated phishing exercises

AI Consulting & Automation

AI readiness assessments, Copilot and ChatGPT rollouts, workflow automation and chatbots — set up securely and measured in hours saved.

AI Consulting

Typically includes

  • AI readiness assessment
  • Use-case workshops with your team
  • Microsoft 365 Copilot readiness and rollout
  • File permission and data clean-up before rollout
  • Hands-on staff training
  • Prompt libraries for your common tasks

Website Design & Development

Fast, mobile-first websites built for local search — with hosting, domains, business email and security handled by an IT team.

Web Design

Typically includes

  • Custom design matched to your brand
  • Site structure planned around how customers search
  • Mobile-first, fast-loading pages
  • Titles, descriptions and structured data on every page
  • Secure hosting with HTTPS
  • Domain and DNS management

Network & Server Services

Wi-Fi, firewalls, switches, cabling, VPNs and servers — designed, installed, documented and supported.

Networks & Servers

Typically includes

  • Business Wi-Fi design and installation
  • Firewalls and secure remote access (VPN)
  • Server installation, upgrades and support
  • Virtualization and server consolidation
  • Monitoring and alerts for key equipment
  • Firmware and security updates

Cloud Services & Microsoft 365

Microsoft 365 migrations, Azure and AWS infrastructure, cloud backup and server replacement — planned, migrated and managed.

Cloud Services

Typically includes

  • Migrations from Google Workspace, hosted email or Exchange
  • SharePoint, OneDrive and Teams file structure
  • Azure and AWS setup and migration
  • Replacing on-premises servers with cloud services
  • Cost monitoring and optimization
  • Backup and disaster recovery

IT Consulting & Technology Strategy

IT assessments, technology roadmaps, budgets and project leadership — senior technology guidance without a full-time CIO.

IT Consulting

Typically includes

  • IT and security assessment with a written report
  • Inventory of hardware, software, accounts and licences
  • Technology roadmap tied to business goals
  • Annual IT budget and hardware refresh schedule
  • Office moves and new locations
  • System replacements and migrations

Every service

How we work

  • One partner, not five vendors

    IT support, security, cloud, AI and your website from one team that sees how everything connects.

  • Plain English

    Proposals, reports and recommendations you can read without a glossary — with costs attached.

  • You own everything

    Admin accounts, domains, licences and documentation stay in your company's name. No lock-in.

  • Security by default

    Multi-factor authentication, tested backups and least-privilege access are part of how we set things up.

  • Local and hands-on

    Remote-first support, with on-site visits across Greater Vancouver and the Fraser Valley when it counts.

  • Practical about AI

    We recommend AI where it saves real time — and say so plainly when it doesn't.

Get in touch

Book a free consultation

Tell us about your business and what you need from technology. We reply within one business day.

  1. Tell us what's going on

    Send the form or call. A rough idea of your team size and current setup helps us come prepared.

  2. A 30-minute conversation

    We ask about your people, systems and goals, and flag anything urgent we notice along the way.

  3. A written proposal

    Clear scope, a plain-English plan and pricing laid out line by line. Nothing starts until you approve it.

Prefer to talk it through?

(778) 819-0730

Monday – Friday, 8:00 am – 5:00 pm

No obligation. We reply within one business day.

Call nowBook a consult