IT services for small and medium businesses

Managed IT Services & IT Support

Help desk, device and Microsoft 365 management, security and backups — your outsourced IT department under one agreement.

Typically includes

• Remote help desk for everyday issues — email, printing, passwords and apps
• On-site visits for hardware, networks and office moves
• Laptop and desktop management, updates and patching
• Microsoft 365 and Google Workspace administration
• Multi-factor authentication and secure sign-in policies
• Endpoint protection, monitored and kept current

Cybersecurity Services

Security assessments, MFA, endpoint protection, email security, backups and staff training — the controls that stop common attacks.

Typically includes

• Multi-factor authentication on every account that supports it
• Endpoint protection and timely patching
• Backups with offline or immutable copies
• Scheduled restore tests
• Phishing awareness training
• Simulated phishing exercises

AI Consulting & Automation

AI readiness assessments, Copilot and ChatGPT rollouts, workflow automation and chatbots — set up securely and measured in hours saved.

Typically includes

• AI readiness assessment
• Use-case workshops with your team
• Microsoft 365 Copilot readiness and rollout
• File permission and data clean-up before rollout
• Hands-on staff training
• Prompt libraries for your common tasks

Website Design & Development

Fast, mobile-first websites built for local search — with hosting, domains, business email and security handled by an IT team.

Typically includes

• Custom design matched to your brand
• Site structure planned around how customers search
• Mobile-first, fast-loading pages
• Titles, descriptions and structured data on every page
• Secure hosting with HTTPS
• Domain and DNS management

Network & Server Services

Wi-Fi, firewalls, switches, cabling, VPNs and servers — designed, installed, documented and supported.

Typically includes

• Business Wi-Fi design and installation
• Firewalls and secure remote access (VPN)
• Server installation, upgrades and support
• Virtualization and server consolidation
• Monitoring and alerts for key equipment
• Firmware and security updates

Cloud Services & Microsoft 365

Microsoft 365 migrations, Azure and AWS infrastructure, cloud backup and server replacement — planned, migrated and managed.

Typically includes

• Migrations from Google Workspace, hosted email or Exchange
• SharePoint, OneDrive and Teams file structure
• Azure and AWS setup and migration
• Replacing on-premises servers with cloud services
• Cost monitoring and optimization
• Backup and disaster recovery

IT Consulting & Technology Strategy

IT assessments, technology roadmaps, budgets and project leadership — senior technology guidance without a full-time CIO.

Typically includes

• IT and security assessment with a written report
• Inventory of hardware, software, accounts and licences
• Technology roadmap tied to business goals
• Annual IT budget and hardware refresh schedule
• Office moves and new locations
• System replacements and migrations